"Wear and tear / maintenance"
What this denial really means
The insurer says the damage built up gradually and is excluded maintenance, not a sudden covered event. This is about proving the loss was sudden and accidental.
Your appeal steps
- Get an independent licensed contractor's report on the cause and date of damage.
- Show the loss was sudden — a specific failure or storm — not long-term deterioration.
- Provide pre-loss condition evidence (older photos, inspection reports) showing it was fine before.
- Request reconsideration in writing with the new evidence attached.
Verifiable record
$ navigator appeal --reason maintdenial : "Wear and tear / maintenance"issued_at : 2026-08-06T03:27:03.302Zsha256 : 066ff057cd0efea5409045593692d724bc2b0e09f0785b533644e3d94ca8d034status : record sealed — informational only
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