"Wear and tear / maintenance"
What this denial really means
The insurer says the damage built up gradually and is excluded maintenance, not a sudden covered event. This is about proving the loss was sudden and accidental.
Your appeal steps
- Get an independent licensed contractor's report on the cause and date of damage.
- Show the loss was sudden — a specific failure or storm — not long-term deterioration.
- Provide pre-loss condition evidence (older photos, inspection reports) showing it was fine before.
- Request reconsideration in writing with the new evidence attached.
Verifiable record
$ navigator appeal --reason maintdenial : "Wear and tear / maintenance"issued_at : 2026-10-03T22:24:51.665Zsha256 : 7b2ab61dde1391c2c20b4aebf598a5125916d70254311a22af66f3def7fcf634status : record sealed — informational only
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